Workflow
When a business process needs software
A short checklist for noticing when chats, spreadsheets and manual coordination have turned into hidden technical debt.
The signal is friction
Software becomes useful when the same coordination problem repeats: requests disappear in chats, a spreadsheet has several conflicting copies, or a report takes hours to assemble.
Start with the workflow
Describe who performs each action, which data they need and what result marks the work as complete. Build the smallest system that makes this path reliable, then add reports and integrations based on real usage.